Great teams know that the more people interact, the easier it is for them to absorb each other’s subtle cues, trust each other and feel safe in each other’s hands. As a great team the more you interact even subtly the better the communication gets.
Simply focussing on creating better streams of communication will increase people’s happiness and dedication. Zappos made small adjustments like shutting different exits to their building, so that everyone had to experience the bottleneck of one door. Simply changing an exit and entrance point increased their interaction. Therefore increasing their sense of community, their ability to innovate and be resilient.
Companies like Addidas have increased their communication with their consumer base, allowing consumers more power over the products and therefore the company is capable of making more salable items.
Have you configured your space and systems to maximise your opportunity to interact and communicate?